PROJECT PERFECT Project Management Software Specialists in Project Infrastructure 
OverviewThere are “lucky” project managers whose projects were completed “on time” and “within budget.” But I am guessing they are in the minority. Everyone else has probably faced a situation where one of the following statements is true:
I am betting that the managers of these projects used analysis tools that are considered “twodimensional.” “Budget” and “Actual” are the two dimensions. But in looking at a broader picture, there is a much needed third dimension one that reflects “performance and efficiency.” “Performance and efficiency” indicate whether or not we are actually completing the intended tasks and producing the expected project deliverables within the designated budget and schedule. To examine this concept, let’s look at the following case study. Case StudyThe Assumptions:
Initial Reports
Question for youWould you agree with John’s assessment of the project? If you answered “No” or “I do not have enough information to support that claim” you’re right on track. And to understand why that is the correct answer, let’s dig further into the problem. What do we Know (for a fact)?
What do we Not Know (to be true)?
To answer this question, John calls each programmer and gathers the following information:
Table 1 Without going any further John can see the project has encountered a serious problem. Collectively, the programmers show 90 hours of work. However, no one programmer can make the claim that they have completed 90% of their assigned task (and final deliverable). John scratches his head and is dumbfounded when it comes to understanding (1) What has happened and (2) What to do next. So he asks an associate for help and she comes to the rescue. Margie introduces John to a project management tool called Earned Value Management (EVM). In fact, she gives him an article that has the following definition: Earned Value Management  The process of considering scope, schedule, and resources, measured against a project’s actual performance. It compares the planned amount of work to the completed tasks, to the projects’ cost, to determine if the cost, schedule, and work completed (thus far) are all in synch and in accordance with the plan. This analysis will show past performance and will estimate future efforts to complete the project (with the desired results). The article provided by Margie also contains a table that shows all the terms, definitions, and formulas needed to conduct EVM analysis. Refer to Appendix 1. At this point, John feels overwhelmed and has no idea how to apply the EVM terms and formulas to his project. So with Margie’s help, they slowly begin the analysis by defining the terms and plugging in the known figures. Step 1 – The Starting Point Calculations
Table 2 PV (Planned Value) and AC (Actual Cost) are easily derived. PV is based on what should have been completed thus far. For multiperiod projects, it will seldom equal the full budget figure. The idea is to calculate a figure that represents “the amount of intended work; the work performed (thus far) in relationship to the assigned tasks.” In reality, EVM analysis will be done over several periods and the value for PV will be constantly changing. To derive EV, multiply the budget figure by the percentage of all tasks completed (see Table 1). For example, Bob was given 20 hours to complete 4 subtasks. He estimated that 60% of the subtasks are completed. You multiply $2,000 by 60% and this gives a value of $1,200. So you can clearly see that Bob’s (real) work does not equal the actual cost of $1,500. As a result, Bob has fallen behind (in schedule and cost) based on this one calculation. To calculate EV for the entire project, simply add the individual EV values for each programmer. Refer to Table 3.
Table 3 Again, we can see that the group as a whole has fallen behind on their work. They have submitted $9,000 as the cost but produced only $5,500 of (Earned) value. So at this point in time, the project appears to be $3,500 over budget. And we also know the project is behind schedule (because the tasks were not completed within the 1 week time frame). Step 2 – The Performance Index CalculationsThe Performance Index figures help us quantify efficiency. They are also used in subsequent EVM calculations.
Table 4 By plugging in our known values for PV, AC, and EV, we can calculate CPI and SPI.
Table 5 Based on these results, John can see that his team is working at an average of 61.11% performance efficiency. The 55% SPI index tells him that the project will most likely need another week for completion. Step 3 – The Final Cost EstimatesJohn then asks Margie; “Based on this information can we calculate the project’s final cost?” So Margie rolls out the next set of terms and calculations.
Table 6 BAC is the original budget total. For this project, it is $10,000. Calculating a value for EAC can be tricky. There are four different methods for calculating EAC. Each method can yield a different result. Since Bob employs the principle of “conservatism” and wants the “worst case scenario” he uses the formula the yields the highest figure. (Refer to the Appendix 1 for all EAC formulas). ETC is an easy calculation. This figure represents the additional costs from this point forward in order to finish the project.
Table 7 At this point in time, the project appears to be $6,363 over budget (VAC). It will be next to impossible to hit the original target figure of $10,000. The current EAC value assumes that the programmers will continue working at the same pace. The Cost (CV) and Schedule (SV) variances indicate that the project is “over budget” and “behind schedule.” Step 4 – Overall Efficiency RatingsJohn is shaking his head in disbelief. Not only is his project struggling to meet the original estimates, but he must now report the bad news at the next steering committee meeting. He knows that the management team will not be able to follow the calculations shown above. So he needs to simplify the reporting to three simply values.
Table 8 Using the known values, John calculates PE, PS, and CSI.
Table 9 The values for PE and PS do not surprise John. He has seen these figures before. But CSI is surprising. This value is far from “1” and indicates the seriousness of the project’s inefficiency. The formulas provide a mathematical analysis of performance. Unfortunately, they cannot explain “why” the inefficiencies have occurred. For this, John will need to examine the work of each programmer in order to understand why they are all running over the allotted time for each task. Hopefully, he can correct the problems. The other issue to consider is that the task lengths were severely underestimated. Interviews with the programmers may show that they in fact are working to the best of their ability. The problem may have occurred in the original project estimates. ConclusionThere is much more to EVM than discussed in this article. But you are now aware of the third dimension of a project’s financial analysis. All three dimensions are key elements that must be considered when analysing project performance. Appendix 1  The spreadsheet below summarises the situation with this project.
Appendix 2 EVM Terms, Definitions, and Calculations
About the AuthorTom Carlos has over 20 years of cumulative experience in business, technical, and training environments. He is a Certified Project Management Professional (PMP) and member of the Sacramento Valley PMI Chapter. For other articles on similar subjects, you can visit www.carlosconsulting.com or contact him at tom@carlosconsulting.com.
Project PerfectProject Perfect is a project management software consulting and training organisation based in Sydney Australia. Their focus is to provide creative yet pragmatic solutions to Project Management issues. Project Perfect sell “Project Administrator” software, which is a tool to assist organisations better manage project risks, issues, budgets, scope, documentation planning and scheduling. They also created a technique for gathering requirements called “Method H”, and sell software to support the technique. For more information on Project tools or Project Management visit www.projectperfect.com.au

