Performance Management – Part 2	First published Feb 08
Rodney Brim - Performance Solutions Technology	Rating

Overview

Setting up a performance management system can deliver tremendous results…In our first white paper, we covered

• Applying People and Performance Management
• The Processes of Performance Management

This white paper is about the technology component of performance management. There are many options in the market, all focusing on the common deliverables of setting and tracking goals, objectives and KPI’s (key performance indicators). What we would like to accomplish in this paper is how to approach using the technology.

Before we get started in this area, let’s first get one common misconception out of the way. Software is part of the solution, it’s not the solution. It doesn’t make people change their work habits, but it sure helps manage the process. Given that software is an enabling tool; let’s talk about four key steps to assist you in being a success with performance management software:

Key Points:

• Technology and Performance Management:

• Less is More

• Identify and Respond to Process Mismatch

• Performance Management Checklist

• Being ‘Change Savvy’ when setting up a Software Implementation

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