Issue Management Software, Issue Tracking Software

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Project Management Software
Specialists in Project Infrastructure

Issue Management Software

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Project Issue Management Software Issue Tracking Software	10 Minute Tour Screen 3 of 23
Our project issue tracking tool will provide you with a place for logging issues and tracking issues. You can record issues and report on a regular basis on their status. It is also useful for bug issue tracking. Issues are really problems. To solve the problem, we need a project issue tracking tool that can create one or more action items. An action item is "someone" has to do "something" by a "due date". Our issue management software is also highly configurable. Using our issue management solution, you can select the number of choices and terminology for your organisation for type of issue, priority and status.
Action Items
Much of the core functionality of our Project Management software is based on different things that generate action items. By combining all these action items into a single list for the Project Manager we provide a more manageable project. For example, action items can be generated from Project Benefit identification (follow up benefit delivery) Project Risks (what are we doing to mitigate the risk) Project Issues (how do we resolve the issue) Project Quality Reviews (what do we need to fix) etc. All these action items are logged into the project management software in a common format, and assigned to individuals. The Project Manager can then focus on what actions are due or outstanding no matter where they came from. The Project issue tracking software can have more than one action item. In the example there only one Action Items. The screen displays the first (1 of 1) At the top you can see a pin. This allows you to attach documents to the issue. If fact most screens within the Project Management software have a pin to attach documents.

Benefits The issue management program allows all project issues to be viewed in one place Easy to see information about issues because it is in a single consistent format Only one person responsible for each issue and action item so that you avoid the "...I thought he was doing it..." situation Each issue is clearly defined in the issue tracking software. You have the problem, and the actions, or what is being done to fix it. The project manager can see quickly what is being done. Easy to configure types of issue within the issue tracking tool to suit your organisation. Easy to set up issue management priority to suit your organisation. Overcomes the problem of people wasting their time creating their own project issue tracking software in all sorts of different formats. Easy to learn how to use the issue management tool so that little time is wasted training people on issue management
Issue Reports Available: Issue Management Single issue Issues by phase Open issues by owner Open issues by issue number Open issues by priority Closed issues All issues by type All open issues by type All issues by type raised since a date All issues by type closed since a date All issues between two dates Actions Action items due in date order All action items in name order Action items by phase Action items overdue by date Action items overdue by name Action items completed by a date Actions items for a particular person
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