Implementation |
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Create a list of criteria that will determine if and when we go live. | |||||||||
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Many implementations have reached a point where there has been disagreement at the last minute as to whether to go ahead with the new system, or back out. Decisions made under stress are much more risky than decisions made in advance. For this reason it is best to agree the criteria in advance. The agreement should cover:
The criteria can potentially cover the following few key areas:
For particular implementations there might be very specific requirements. For example if it was a sales system it might relate to the number of open items or in a warehouse, completion of a stocktake. Triggers are typically things like:
The key with both criteria and triggers is that they should be agreed by all parties before you start the Go Live cycle, and strictly adhered to during the process. The existence of the list will enable everyone to see progress in the same light. Everyone is clear as to what needs to be achieved, and by when it needs to be achieved. |
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