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  1. What version of the software are you using?

  2. What operating system are you using?

  3. Please enter a brief one-line description of the problem:

    (exa mple: "Cannot produce a report - xxxxx")

  4. If the problem is reproducible, please list the steps required to cause it leaving a blank line between steps:

    (example: "1. Create a new project. 2. Insert some text ...")

    If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

    (note: it is much harder for us to fix non-reproducible bugs)

  5. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:

  6. Please provide us with the following information so that we can contact you:

  7. Name (reqd.):


    email (reqd.):


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