activity may entail one or more meetings to discuss the work
remaining, the current status of the project, and the Handover
Plan. Once a date is agreed, both Production Support and the
Project Team should work together to transfer the ownership
of the system.
One consideration should be the business cycle. If the handover
is going to be a complex activity, it is probably not best
to do it when the business is about to undertake their first
month end processing. There is likely to be a spike in demands
for support, so it is best to leave the Project Team in charge
until a quieter period.