Business Process


Carry out Pre Business Process Training

Train staff to make the changes to their business processes
  • Business Processing training materials
    1. Train staff.
    2. Monitor their implementation.
  • Staff trained in the new business process

During the training seek feedback on the process in case there are any problems that have not been identified. It often happens in modeling processes that there are situations that never come to light until the process is implemented. If this does happen, review the process and understand how the anomalies will be handled. Look for the "But what about..." comments.

Once formal training is complete, and the process change is implemented, the trainer should spend time with staff to understand any problems and address any issues. This may require anywhere from a few hours to a few days depending on the complexity of the change.


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